MEMPHIS LIGHT, GAS & WATER DIVISION
Job Recording (901)528-4142
OPENING DATE: MAY 17, 2013
CLOSING DATE: June 03, 2013
JOB TITLE: Service Advisor (PART-TIME)
DUTIES: Process or refer calls from customers concerning service, billing matters and miscellaneous complaints; grant extensions on bills within qualified parameters; and handle calls from irate/hostile customers effectively.
Must have successfully completed Data Entry Exercises, Group C. Must have successfully completed Placement (Group 007 “Customer Contact Representatives”)/Performance Exercises and Customer Service Simulation Test.
Works in office. Subject to stressful environment handling customers using abusive language, noise, eye fatigue and sitting for long periods of time. Shift work required. Subject occasionally to mandatory overtime.
Candidates accepting Employment with MLGW must live and maintain their residence within the boundaries of Shelby county, tennessee within six months of their employment date.
TO APPLY FOR THIS JOB GO TO: