Receptionist/Administrative Assistant – Mid-South Food Bank


Job Title:                     Receptionist/Administrative Assistant

Reports To:                 President & CEO

Status:                         Permanent Full-Time

FLSA:                         Non-exempt

Hours:                         8:30a.m. – 5:00p.m. Monday –Friday

Some overtime as needed

 Job Summary:  Responsible for greeting visitors, handling telephone calls, processing incoming and outgoing mail, processing donation letters, maintaining board and employee documents/files, maintaining room and equipment calendars, providing administrative support for the CEO and management staff.


  • Greet visitors, answer and route telephone calls, accept and process food donations.
  • Sort incoming mail, separating any checks, distribute mail and checks, process outgoing mail for postage.
  • Proofread thank you letters and prepare letters for mailing; oversee volunteers in this task during the busy season.
  • Maintain board list, board packets, board minutes, board books and files, staff list, employee mail and fax boxes and forms files.
  • Maintain board room and equipment sign-out calendar.
  • Maintain positive interpersonal relationships with donors, volunteers, agency representatives, visitors, management, staff and board of directors.
  • Prepare correspondence, memos, reports as needed for CEO.
  • Manage CEO’s time and calendar through efficient scheduling of internal and external meetings, conferences and travel.
  • Provide clerical support to management staff in assigned project based work.
  • Other duties as assigned.


  • Two years of college plus 2 years clerical experience, including telephone switchboard.
  • Computer skills including advanced proficiency in Outlook, Powerpoint, Microsoft Word and Excel, including mail merge feature.
  • Ability to use standard office equipment.
  • Knowledge of good record keeping procedures and ability to maintain accurate records and files.
  • Excellent verbal, written, and interpersonal communication skills.
  • Organizational skills with attention to detail and ability to multi-task.
  • Ability to type 50 words per minute.
  • Professional and pleasant demeanor with all internal and external contacts.
  • Motivated self-starter who can anticipate needs and handle multiple tasks in a fast-paced environment under pressure-sensitive situations.

 MSFB Mission

  • Our mission is to fight hunger through the efficient collection and distribution of wholesome food, education and advocacy.

MSFB Vision

  • Our vision is creating a hunger-free Mid-South.

MSFB Values

  • Collaboration        Stewardship & Accountability           Innovation                   Integrity
  • Diversity               Urgency                                              Service                                    Respect


Revision Date:  January 6, 2013


All interested candidates must apply in person at the Mid-South Food Bank, 239 S. Dudley, Memphis, TN 38104.



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