MIFA – Meals Driver


MIFA’s mission: Supporting the independence of vulnerable seniors and families in crisis through high-impact programs. Our vision: Uniting the community through service. Our values are to welcome and respect all people, act with integrity, value individual initiative and ability, serve individuals and the community as an act of faith, and balance humanitarian goals with sound business practices.

Job title: Meals Driver                                          Reports To: Meals Driver Supervisor  

Compensation level: Service B                              Part-time: 25 hrs. wk Non-Exempt                      

Opening date: November 14, 2016

Closing date:  November 25, 2016

Position Summary

The Meals Driver will deliver meals to all sites and clients in a safe and efficient manner. The Meals Driver will maintain all MIFA policies and procedures.


  1. High School Diploma or GED equivalent.
  2. Six months’ experience in a driver related capacity.
  3. Valid Driver’s License with F Endorsement

Major Responsibility and Related Tasks

  1. Deliver Meals on Time & Efficiently
  2. Load supplies and food containers into van in a timely manner
  3. Maintain time schedule within the routes so the meals arrive in a timely fashion & at required temperature stated by funding source
  4. Run route within rated time (five hour route within five hours, six hour route within six hours)
  5. Return empty containers and used utensils to the kitchen daily when returning from your route. Put equipment in proper area.
  6. Maintain accurate fuel and mileage records by completing the “Fuel mpg” form every time you fuel the van and the “Odometer Reading” form
  7. Correctly complete route sheets noting meal count delivered, time delivered, explanation for non-meal delivery and your signature on last page. Turn in daily.
  8. Communicate effectively with Supervisor on route changes needed, problems, etc.
  9. Willing to drive/deliver at congregate or HDM sites. Cross-train on various routes.
  10. Promote and conduct an attitude conducive to teamwork
  11. Display effective customer service ability amongst co-workers, clients and other drivers on the roadway

Maintain safe driving habits on the road, and around the facility

  1. Perform a daily pre trip and post trip inspection of your van (check for inflated tires, broken windshields, mirrors, lights and brakes) and complete the “Inspection” form
  2. Responsible for the cleanliness of your van, picking up any trash or debris inside
  3. Communicate with Supervisor any maintenance needed
  4. Attend Meetings (safety, training, company updates, new procedures)
  5. Drive defensively: be aware of vehicles around you, maintain speed within legal limits, do not use cell phone while driving, use your seat belt
  6. Report any traffic violations or incidents immediately
  7. While loading supplies and food containers into van do so safely, using proper lifting techniques (bending knees, using two hands, feet firmly planted)

Record Keeping/Compliance

  1. Maintain accurate time sheet
  2. Sign in and out daily, with accurate times. Dispatch starts at 8am, sign in and begin work no earlier than 7:50am and no later than 8:10am. Sign out at your actual return time.
  3. Complete Route Sheets as required, marking number of meals delivered or not delivered, and time of delivery or attempted delivery, reason for non-delivery daily.
  4. If deliver one meal mark one on route sheet, if two meals delivered mark two on route sheet, etc. if no meals delivered mark zero and note reason why, such as no one home, doctor appointment, in hospital, etc. Sign and date last page of route sheet. Do this daily.
  5. Call into the office when trying to deliver a meal and no one answers, office personnel will call client to see if home, this is required to get a second verification
  6. Keep accurate mileage logs using the “odometer reading” form; this is to be done daily
  7. Keep accurate fuel logs whenever you go to the gas station to fill up your van.
  8. Complete the “Fuel Report” form.
  9. Secure any donations and log them in when return from your trip, get office personnel to verify donation amounts, once done put donations in proper company safe
  10. Congregate routes – make sure all food is accounted for (hot meals, milk, bread, desserts and frozen meals) Check each site by verifying each cooler/Cambros for hot meals, desserts, milk and bread and verify before signing off on Bateman meal forms. Every congregate site has serving times for clients, must deliver meals before the particular serving time for each congregate site.  (This is directly related to funding source requirements.)
  11. On HDM routes verify that actual meals count matches with route sheet, count hot meals in cooler to make sure they match the number of meals on the route sheet. (This is directly related to funding source requirements.)
  12. Sign in and out daily on the “HDM Time Log”.

Other Responsibilities

  1. Promotes and displays professional conduct and attitude that is conducive to team work and the meeting of organizational and departmental goals. Be willing to drive either congregate or HDM routes as the need arises. Other duties assigned to meet goals of the department.
  2. Ability to welcome and respect people of diverse ages, races, with sensitivity to civic & cultural issues.
  3. Ability to read a map book, schedule and to follow directions.
  4. Ability to communicate effectively with staff and clients.
  5. Ability to keep accurate records such as Mileage Logs, Timesheets, Schedule, etc.

Supervisory Responsibilities


Reports to

Transportation Manager; Part-time (25 hours per week)/ Non-Exempt Starting Rate $10.00 per hour

 Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is occasionally required to stand, walk (or means to transport oneself); sit; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch; talk or hear.  The employee must occasionally lift and/or move 15 to 25 pounds.  Specific vision abilities required by the job include close vision, distance vision.

 Work environment: The noise level in the work environment is usually moderate to high. Position may also require ongoing or periodic exposure to high crime environments. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is exposed to moderate to high levels of stress during peak periods, and atypical work hours are periodically required.

 MIFA full-time benefits: MIFA employees may be eligible to participate in the following benefits programs on or before the 90-day trial period:  Medical and dental insurance plans, short-term disability, long-term disability, employee assistance program, paid time-off (PTO), employer sponsored life insurance, paid holidays, and MIFA’s matching 401k plan after a year of service.

MIFA employment guidelines

MIFA is an equal opportunity employer.

MIFA is a non-smoking facility.

Employment documents: (1) Application and/or resume; (2) I-9; (3) Form W-4; (4) Official transcripts verifying education if education is a requirement of the job.

Employment authorization and identification: Current federal law requires that documents be presented which verify both employment authorization and identification. One or more of the following documents must be presented before employment: Social Security card, state driver’s license/identification, U.S. birth certificate, U.S. passport, other U.S. government document.

Please note that it is the practice of MIFA not to allow the employment of relatives or of those living at the same address other than in the job classifications of special, temporary, or substitute.

 To apply

Mail or forward resume or application to MIFA Human Resources, 910 Vance Ave, Memphis, TN  38126 or email to hrcoordinator@mifa.org. prior to the closing date.  No phone calls, please.


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