Family Dollar Hiring for Shipping Loader


Position Title: Shipping Loader

Location: Various Locations

Application Closing Date: No application closing date
Effective Date: November, 2016
Reports To: Shipping Department/Area Manager
Job Classification: Non-exempt
Organization: Operations

How to apply: Interested applicants should apply in person at the Family Dollar Warehouse located at 1800 Family Dollar Parkway, West Memphis, AR 72301 between the hours of 9 am and 2 pm Monday through Friday.


Kristen Bramlitt
1800 Family Dollar Parkway
West Memphis, AR 72301
(870) 702-5881

General Summary:

Safely loads trailers with merchandise in saleable condition to be delivered to individual stores in a timely and cost-efficient manner.

Principal Duties & Responsibilities:

  1. Loads trailers while maintaining Family Dollar safety policies to avoid personal injuries and property damage.
  2. Stacks merchandise high and tight to ensure stability of freight and make use of all available space on trailer.
  3. Achieves set standards (engineered or productivity) on a daily, weekly and monthly basis.
  4. Places freight in a manner that is balanced and minimizes opportunity for damage during transport.
  5. Keeps store freight separated by placing plastic sheeting between orders as determined by batch light and load diagram.
  6. Ensures freight is loaded so that appropriate space is left at end of trailer, determining when overflow is necessary.
  7. Checks boxes and labels to ensure merchandise is not damaged and that it is going to the correct store.
  8. Works as a team to prevent production downtime due to overloading or merchandise being left on the extender.
  9. Loads non-conveyable merchandise at appropriate time and in store order.
  10. Follows set safety procedures and guidelines to maximize personal safety.
  11. Maintains an organized work area and promotes a safe working environment within the Shipping department.
  12. Follows all Company policies and procedures.
  13. All other duties as assigned.

Position Requirements

Education: None

Experience:  Four to six months Retail Distribution Center or Warehouse Environment preferred.

Physical Requirements: Able to perform essential functions of the job, with or without reasonable accommodation.  These tasks required the ability to repetitively lift and move up to 50 pounds and occasionally lift and move up to 60 pounds.  The Team Member should have adequate fitness level to meet the demands of frequent lifting, walking, standing, moderate climbing, occasional sitting, stooping and kneeling with or without reasonable accommodation.  Team Member will be required to use Personal Protective Equipment (PPE) per Distribution Center requirements.

Working Conditions:  Team Member will work in a non-climate controlled atmosphere, in which outside weather conditions greatly affect the building’s  temperature although fans and heaters are used.  Team Member may also be exposed to or work in a restricted space, fumes and airborne particles as regulated by OSHA.

Availability: Team Member will perform shift work and must be willing to work overtime, weekends and/or holidays.

Critical Skills

Communication Skills:  Must be able to effectively communicate with co-workers and management team.

Dynamic:  Works hard, is enthusiastic and keen to succeed.  Initiates action and makes decisions.

Flexible:  Adapts readily to new situations and ways of working.  Is able to cope with changing demands or objectives.

Physically Capable:  Has the necessary hand and motor skills to perform the essential work activities.

Problem Solving:  Identifies problems and finds solutions to them.  Isolates problem areas and uses appropriate techniques to solve them.

Quality Conscious:  Is committed to achieving and maintaining high standards.  Ensures own work is correct.

Reliable:  Consistent and dependable.  Follows supervisors’ instructions.  Respects Company policies and procedures.

Safety Conscious:  Does not put self or others at risk of injury.  Must be aware of personal responsibility in safety of themselves and others and acts accordingly.

Strong Organization Skills:  Able to perform multiple activities successfully; establishes clear goals and objectives and is effective at managing time/priorities.

Technically Capable:  Applies relevant knowledge, skills and procedures to all technical aspects of the job.

Organizational Competencies: 

A competency is a characteristic of a Team Member that contributes to successful job performance and the achievement of company goals and objectives.  Organizational Competencies are the behaviors, skills, knowledge, and abilities of Team Members that have a significant impact on Family Dollar’s organizational results. 

Customer Focus:  Dedicated to providing the highest quality products and services which meet or exceed the needs and requirements of internal and external customers.   Understands customers’ expectations and utilizes that knowledge to continuously improve products and services. Makes decisions and takes action with end users in mind.  Establishes and maintains effective relationships with internal and external customers and gains their trust and respect.

Results Driven: Takes initiative and engages in work activities that have clearly defined and communicated end results.  Prioritizes work appropriately and ensures that the most important tasks are completed expediently.  Anticipates barriers to progress and takes appropriate action without waiting for direction.  Follows through to ensure that tasks are completed with a sense of urgency.   Drives self and others for results, and looks for opportunities to increase effectiveness and reduce costs.

Communication Skills: Shares and expresses thoughts in a clear and effective manner through verbal and written communication skills.  Exhibits effective listening skills and interacts positively with others.  Is diplomatic, tactful and professional in all communication and resolves conflicts in a cooperative manner.  Presents ideas articulately and persuasively in both formal and informal settings.

Problem Solving/Decision Making:  Uses sound judgment and common sense to make competent, timely and effective decisions.  Gathers and analyzes relevant information and takes appropriate action.  Uses knowledge and experience to understand issues and chooses the best course of action.  Looks beyond the initial/surface problems to identify root causes.  Takes accountability for decisions, actions and results.

Job Knowledge:  Understands how businesses work and keeps up with trends affecting current job and the organization as a whole.  Demonstrates the skills and expertise needed for success and is thorough, accurate and efficient while performing all job functions.  Learns quickly and analyzes successes and failure to enhance job performance.

Relationship Management:  Develops effective relationships and works cooperatively as part of a team.  Builds rapport easily and relates well to all types of people both inside and outside the organization.  Involves others in setting objectives and making decisions.  Willingly shares resources and information with other team members.  Defines success in terms of the whole team and recognizes the contributions of others.


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