Ballet Memphis is seeking to hire a full-time School Administrator. This staff person works as an integral part of the Patron Services team and will report to the Director of Development and Communications.
This staff person’s role is to provide direct support to the School Director in all administrative functions, including student enrollment management through the database system for our year-round and summer programs; direct and proactive communication with all school parents and new inquiries; coordinating new student placements; completing student registrations; tuition collection; and maintaining student data records in our system. This position will assist in developing and enforcing school policies, coordinating special projects, providing support to teaching staff and additionally supporting student auditions, performances and maintaining student rehearsal calendars.
This position serves as the liaison for our School and outside organizations, as well as facilitates communication and coordination between Ballet Memphis and it’s second location at the Memphis Jewish Community Center. Additionally, they serve as the key liaison for the Ballet Memphis Parent’s Association and work with this group in support of School events and coordinating parent volunteers. This position also works in conjunction with other departments within Ballet Memphis, including production, community programs, marketing, development, and our artistic team to coordinate events and other projects.
The School Administrator primarily serves as the ambassador for the Ballet Memphis School, and provides outstanding service to our students, parents, patrons, partners and staff. This staff member will regularly greet parents, students and guests, answer phones, assist with box office ticket purchases, direct patrons and serve as a main resource to our school families.
This position will work during Ballet Memphis School hours which are afternoon and evening hours Monday through Thursday, as well as Saturday morning. Other hours and days will be required as needed. This is a full-time position with benefits.
The ideal candidate will possess the following qualifications:
Outstanding customer service skills, a pleasant and positive attitude towards all of our patrons, and great attention to detail are required. Excellent skills in Microsoft Office and Google Apps is needed. Previous dance studio/school management or a background in dance or dance education, is preferred. Knowledge of Theatre Manager or another ticketing database is a plus.
Interested candidates should send a cover letter, resume, and references to Carolyn McCormick at email@example.com