Company: Vanick Digital
Position: Account Manager- TOTUS
Vanick is looking to hire an Account Manager to work on their cloud based marketing solution, TOTUS. This position is best filled by someone with marketing knowledge and the desire to learn about technology. The daily requirements will be working with an assigned group of accounts by answering questions, creating solutions to problems using the software, and educating the accounts about what the software can do. Because the software is very configurable, the ideal candidate will have the ability to learn new software quickly and will be an analytical thinker.
- 2 years of account management experience.
- Bachelor’s degree in Marketing, Business etc preferred, but not required
- Working knowledge of Microsoft products including Excel.
- Excellent communication skills.
- Detail Oriented.
- Interest in Marketing and Technology a must
- Strong listening and questioning skills.
- Proven Account Management skills required in order to create, maintain and enhance customer relationships
- Ability to lead a project using own initiative and working as part of a team.
- Ability to create and maintain accurate / accessible and organized documentation.
- Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectations.
- Must be able to quickly understand the client, their products and their industry.
- Ensures that client issues are dealt with in an efficient manner, escalating issues to management when appropriate.
- Maintain service level with clients that exceed their expectations.
- Communicates the client’s goals and represent the client’s interests to the team
- Provides regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
To apply, click here.