Customer Care Specialist – Girl Scouts

Girl Scouts is hiring!

We’re looking for the best and the brightest for this full-time, salaried positions with benefits. This position requires night and weekend availability, necessitating travel and non-traditional work hours at times. Additionally, this position will have individual and team-based areas within their job responsibilities.

To apply, please send your resume to jobs@girlscoutshs.org with the name of the position that you are applying for in the subject line.

Customer Care Specialist (New Member Conversion)

This position will be based out of our Memphis headquarters. The individual serving in this role will mostly provide office-based support to our members and potential members, by assisting in placement for families, in on-boarding of new volunteers and by responding to general inquiries and needs of our customer base. The individual serving in this role will also be part of the team that serves as the first point of contact for inquiries via phone, email or in person. They are responsible for providing the highest level of customer service to all members and potential members, both internal and external. Additionally, this person’s work will necessitate a proficiency in a large suite of various technology tools, the ability to reach goals in a fast-paced, task-driven environment that requires skills in multi-tasking and conflict resolution. Depending on department needs, this person’s work could have an emphasis on conducting programming for our membership, through outreach, Girl Scouts in the School Day, and training.

Interested applicants should respond by Friday, September 6.

We plan to begin conducting interviews immediately and hope to bring new employees on as soon as qualified candidates are screened and able to begin employment with GSHS. Salary requirements, official job descriptions and other pertinent information will be discussed and provided throughout the interview process.

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