Memphis Brooks Museum of Art – Job Alert


The Memphis Brooks Museum of Art, with the largest  collection of world art in Tennessee and the Mid-South area, seeks a full-time Visitor Services Associate to facilitate visitor access and promote positive visitor experiences.  Under the general supervision of the Director of Education and Interpretation, the Visitor Services Associate is responsible for creating and maintaining a comfortable and accessible environment, including excellent customer service for all museum constituents, while supporting the mission and vision of the institution.  The Visitor Services Associate assists with membership sales and promotes the museum’s amenities and resources, including Café Brooks, the Museum Store, and educational materials (audio tours, gallery guides, Inside Art).  Visitor Services Associates work cooperatively across museum departments, particularly for the purpose of sharing information about events and programs with visitors.  Serves as a member of the dynamic Brooks Museum team.


    High School Diploma or equivalent is required.  Bachelor’s degree preferred.

    Proven customer service experience.

    Demonstrated ability to adapt/respond to different types of people.

    Excellent communication skills, including the ability to tailor speech to a variety of audiences, and to listen actively.

    Excellent interpersonal skills and ability to work collaboratively.

    Demonstrable ability to anticipate and problem-solve independently.

    High degree of professionalism and a team spirit.

    Excellent organizational skills, follow-through, and attention to detail, including ability to work on tasks simultaneously and manage time effectively.

    Ability to be firm and flexible as the situation requires.

    Knowledge of regional and local communities and audiences helpful.

    Command of Microsoft Office Suite preferred.

Application Deadline: Monday, February 8, 2021

The Visitor Services Associate is full-time and includes benefits. Send cover letter and resume (as a Word or pdf attachment) to:  with “Visitor Services Associate” in the subject line.

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