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Retail Store Associate: 804216
JOB SUMMARY:
Under the direct supervision of the Team Leader Coach or Assistant Team Leader has general responsibility for customer service; facility security and maintenance; greeting and assisting donors; sorting and quality selection of donations into salable, salvage and trash categories; hanging apparel; pricing of merchandise; transporting merchandise; transporting material to the sales floor; stocking shelves; rotating merchandise. Retail Store Associates are typically cross trained in the areas of Donor Greeting, Pricing, Grading/Sorting, and Hanging. Additional duties are assigned by the Team Leader Coach.
DONOR/GREETER : 804223
1. Greets donors in a prompt, friendly, and courteous manner; assists in unloading donations from vehicles, offers tax receipts, maintains accurate daily counts of donations.
2. Sorts donations into salable, salvage and trash categories and places non-salable apparel, shoes, or handbags into salvage containers.
3. Places all other non-salable items (i.e. broken or non-functioning wares, electrical and mechanical, wet items, etc.) into trash.
4. Moves trash to compactor as needed and operates compactor.
5. Adheres to all GGC and personnel policies and procedures; follows good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach.
6. Adheres to Goodwill’s guiding principles.
7. Other duties as assigned by the Team Leader Coach and the Assistant Team Leader.
PRICER :804225
1. Prices merchandise utilizing the baseline pricing systems; special items of exceptional value.
2. Adheres to all GGC and personnel policies and procedures; follows good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach or Assistant Team Leader.
3. Other duties as assigned by the Team Leader Coach or Associate Team Leader
SORTER/GRADER/HANGER :804227
1. Places all salable apparel in hang area of the sort table, hangs apparel onto racks, and tags each garment with the appropriate barb.
2. Maintains sorting and processing area in a neat and clean condition at all times.
3. Adhere to all GGC and personnel policies and procedures; follow good safety and security practices including reporting safety hazards and injuries to the Team Leader Coach or Assistant Team Leader.
4. Perform other duties as assigned by the Team Leader Coach
PHYSICAL DEMANDS:
1. Ability to lift up to 45lbs. bending, pushing, pulling or reaching
2. Ability to stand and/or walk for long periods of time
WORKING CONDITIONS:
Variations of temperature.
INTERPERSONAL RELATIONS:
1. Ability to develop and maintain an effective working relationship with Team Leader, team members, customers, donors.
2. Ability to maintain a positive friendly attitude and a neat, clean and well-groomed appearance.
MINIMUM QUALIFICATIONS:
1. Ability to bend, reach, and stand for extensive periods of time, and lift up to 60lbs. on a regular basis.
2. Ability to read, write, communicate verbally, and perform basic mathematical skills.
3. A high school diploma or GED
4. Must be able to pass a drug and criminal background check.
5. Must be willing and able to work evenings and weekends
Job Type: Full-time
Sales/Cashier Associate :804231
JOB SUMMARY:
Under the direct supervision of the Team Leader Coach and Assistant Team Leader, the Cashier/Sales Associate will provide excellent customer service by greeting and assisting customers at the register and on the sales floor. Properly operate the cash register in accordance with the cash management policy and procedures. Keep register, cash wrap neat, clean and organized, maintain the sales floor and inventory in a clean, neat and organized display, ensures dressing rooms are free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap. The Sales Associate will ensure accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
JOB DUTIES:
Cashier Duties
1. A cashier is responsible for greeting customers in a prompt, friendly and courteous manner, offering assistance to customers in locating or selecting merchandise with the goal of providing 100% customer delight.
2. Operates the POS to ensure accurate and efficient sales data, price, and information codes on merchandise.
3. Cleans front doors, counters and glass frequently, dust cases, keep front of store clean, return shopping carts and baskets to appropriate areas, return unsold merchandise to proper area.
4. Assists with promotions to include customer information, postings, special sign displays, etc.
5. Stocks and maintains counter, showcases and cash/wraps in a neat and clean condition at all times.
6. Assists in training new cashiers.
7. Cleans dressing rooms and re-hang clothes as needed.
8. Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotate merchandise from sales floor as needed.
9. Adheres to all GGC and personnel policies and procedures; follow good safety practices including reporting safety hazards and injuries to the Team Leader Coach
Sales Duties
PRODUCTION GOALS:
The Sales Associate will ensure accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
10. Greets customers in a prompt, friendly, and courteous manner; assist customers with merchandise inquiries, and suggestive sales; while ensuring 100% customer satisfaction.
11. Adheres to the use of Goodwill’s Guiding Principles.
12. Ensures accurate counts; while achieving and exceeding the MGI production goals of (14) racks or carts per day.
13. Places apparel, wares, shoes, accessories, etc., onto sales floor in correct location and rotates merchandise from sales floor as needed.
14. Maintains sales floor and inventory in a clean, neat and properly displayed manner to maximize profits.
15. Maintains dressing rooms free of dust, dirt, fallen merchandise, and clutter; removes hangers from cash wrap.
16. Adheres to all MGI and personnel policies and procedures; follow good safety practices including reporting safety hazards.
17. Reports all incidents of theft (both internal and external) to a management team member or Loss Prevention Manager.
PHYSICAL DEMANDS:
1. Ability to lift up to 45 lbs. bending, pushing, pulling or reaching
2. Ability to stand and/or walk for long periods of time.
WORKING CONDITIONS:
1. Variations of temperature
INTERPERSONAL RELATIONS:
1. Able to develop and maintain an effective working relationship with Team Leader, team members, customers and donors.
2. Must be able to work independently.
3. Able to maintain a positive, friendly attitude and a neat, clean and well-groomed appearance.
MINIMUM QUALIFICATIONS:
1. High School Diploma or GED required.
2. Six (6) months retail sales experience preferred.
3. Ability to organize and maintain cash handling procedures according to corporate policy.
4. Ability to read, write, communicate verbally, and perform basic mathematical skills.
5. Must be able to pass a drug and criminal background check.
6. Must be willing and able to work evenings and weekends.
