Tag Archives: US Foods

US Foods Career Opportunity

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Position Title:  Healthcare Account Manager

Salary Grade:
Location (City, State):  Memphis, TN

Department:  Healthcare

Application Posting:  10/21/2015

Application Deadline:  10/27/2015

Requisition Number:   15004759

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES

  • Achieve and maintain territory sales and gross profit levels, brand mix goals and profitability targets through sales of foodservice products, services, and systems to meet Healthcare requirements. Develop and maintain key relationships at all levels of the account by identifying the needs of the customer and utilizing the consultative selling approach.
  • Develop strategic plan that outlines operating/business plan. Responsible for territory business plan, and goal setting to achieve overall business plans. Responsible for all sales of foodservice products directed towards existing and new Healthcare/Long-term Care (“LTC”) Operations, and there will also be alternative markets in addition to healthcare as well.
  • Serve as the primary service contact for accounts by meeting customer needs relative to service requirements and product specifications. Utilize available systems and effectively manage the existing operations support structure. Provide timely follow up with customers, develop and conduct business review meetings that are held quarterly with customers.
  • Maintain product records, contracts and price list information. Share information with customers on new ideas, products and operational solutions.
  • Establish and manage multiple layers of relationships with the hospital environment -foodservice, materials management and administration.  Present quarterly business reviews to foodservice director and hospital administration emphasizing solutions, opportunities to maximize the overall value of the contract and leverage for growth. Create solutions concepts to meet customer needs in areas of quality, cost management, contract maximization, menu, production and retail.
  • Identify product gaps, product opportunities, knowledge of account set up, establish performance agreements and target customers.  Develop tactical plans for achieving sales objectives.
  • Maximize account profitability by ensuring compliance to agreed upon pricing and account receivable terms. Participate in the contract audit process to ensure compliance. Responsible for collections of account receivables.
  • Actively participate in local and national association meetings.

QUALIFICATIONS

Education/Training:  High School diploma or GED required.  Bachelor’s degree in Business/Marketing or equivalent preferred.

Related Experience: A minimum of three years of sales and distribution experience required (foodservice industry or related preferred).  Experience in healthcare operations desirable.  Experience using quantitative & qualitative research data will be helpful.

Knowledge/Skills/Abilities:  Excellent oral and written communication skills, as well as customer service and presentation abilities. Should also have demonstrated problem solving ability and negotiation skills.  Will need to be familiar with Microsoft Office products (e.g., Word, Excel, PowerPoint).

Basic Purpose:   Responsible for all sales of foodservice products directed towards existing and new GPO

Operations.  Maintain relationships with existing GPO business, secure new GPO Business and achieve sales

growth while executing within national/ local contract parameters. Ensure customer satisfaction through strong account management and effective relationship development. 

Eligibility for Application – Internal Applicants

All regular full-time employees must meet the criteria below to be eligible to apply for posted openings.

  1. Have a satisfactory (no current performance improvement plan) performance record;
  2. Have a satisfactory (no current disciplinary action) attendance record;
  3. Possess the advertised minimum qualifications for the job opening;
  4. Possess continuous Company service as noted:
  • Exempt – employed in current position a minimum of 12 months
  • Non-exempt & hourly – employed in current position a minimum of 6 months
  • If applying for Driver in Training Program, employee must meet minimum requirement of 1 year experience as a Selector

Eligible employees who wish to apply for a posted position must attach a signed Manager Evaluation Form with his/her application in Taleo by the Closing Date specified on the job posting.  The signed Manager Evaluation Form acknowledges the manager’s awareness that the employee is submitting his/her name as an applicant.

All internal applicants for a posted position will be considered on the basis of their qualifications and ability to perform the job successfully.  Internal candidates who are not selected will be notified by Human Resources

Position Title:  Shipping/Receiving Clerk -Int

Salary Grade:

Location (City, State):  Memphis, TN

Department:  Night Warehouse

Application Posting:  Oct 21, 2015

Application Deadline:  Oct 27, 2015

Requisition Number:  15004851

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES

  • Schedule receiving appointments with vendors for all inbound freight. Prepare and update Delivery Appointment sheet daily for receiving department.
  • Responsible for accurate data entry.
  • Prepare in-bound documents.
  • Assign receiving doors for inbound carriers.
  • Enter in all Purchase Orders and verify all PO’s have been cleared by end of day.
  • Manage discrepancy report.
  • Schedule all backhauls by coordinating with the Buying department; prepare weekly backhaul report.
  • File out of stock and damage claims.
  • Sort pick labels place them in blind boxes for selectors.
  • Sort catch weights and verify weights in voxware.
  • Print drivers packets and place in folders

QUALIFICATIONS 

Education/TrainingHigh School Diploma or equivalent required.

Related Experience:  A minimum of one year experience with warehouse & delivery procedures required.

Knowledge/Skills/Abilities: Must be able to communicate clearly both in writing and verbally, have excellent telephone skills, strong math skills, excellent organizational skills with attention to detail, basic computer skills, and good analytical skills. Must be able to resolve problems and prioritize workload.

Eligibility for Application – Internal Applicants

All regular full-time employees must meet the criteria below to be eligible to apply for posted openings.

  1. Have a satisfactory (no current performance improvement plan) performance record;
  2. Have a satisfactory (no current disciplinary action) attendance record;
  3. Possess the advertised minimum qualifications for the job opening;
  4. Possess continuous Company service as noted:
  • Exempt – employed in current position a minimum of 12 months
  • Non-exempt & hourly – employed in current position a minimum of 6 months
  • If applying for Driver in Training Program, employee must meet minimum requirement of 1 year experience as a Selector

Eligible employees who wish to apply for a posted position must attach a signed Manager Evaluation Form with his/her application in Taleo by the Closing Date specified on the job posting.  The signed Manager Evaluation Form acknowledges the manager’s awareness that the employee is submitting his/her name as an applicant.

All internal applicants for a posted position will be considered on the basis of their qualifications and ability to perform the job successfully.  Internal candidates who are not selected will be notified by Human Resources

Position Title:  Driver Check-in Clerk – Sr

Salary Grade:
Location (City, State):  Memphis, TN

Department:  Inventory Control

Application Posting:  Oct 22, 2015

Application Deadline:  Oct 27, 2015

Requisition Number:  15004940

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES

  • Verify returned product for accurate reason codes (mispicks, driver shorts, refusals) to insure account reports reflect accurate data.
  • Verify returned product is within temperature guidelines to maintain product. Scan invoices.
  • Various Reports (Discrepancy Reports).
  • Put away returned product when required.
  • Be able to operate MHE.
  • Ability to work in a refrigerated warehouse environment
  • Other duties as assigned.

QUALIFICATIONS 

Education/Training: High School Diploma or equivalent required.

Related Experience: A minimum of three years experience with warehouse & delivery procedures required.

Knowledge/Skills/Abilities: Must be able to communicate clearly both in writing and verbally, strong math skills, excellent organizational skills and attention to detail, basic computer skills. Must be able to work on complex tasks and prioritize workload. Must be able to operate Pallet Jack and Cherry Picker. Strong teamwork skills and the ability to be a resource to others in the division.  

Eligibility for Application – Internal Applicants

All regular full-time employees must meet the criteria below to be eligible to apply for posted openings.

  1. Have a satisfactory (no current performance improvement plan) performance record;
  2. Have a satisfactory (no current disciplinary action) attendance record;
  3. Possess the advertised minimum qualifications for the job opening;
  4. Possess continuous Company service as noted:
  • Exempt – employed in current position a minimum of 12 months
  • Non-exempt & hourly – employed in current position a minimum of 6 months
  • If applying for Driver in Training Program, employee must meet minimum requirement of 1 year experience as a Selector

Eligible employees who wish to apply for a posted position must attach a signed Manager Evaluation Form with his/her application in Taleo by the Closing Date specified on the job posting.  The signed Manager Evaluation Form acknowledges the manager’s awareness that the employee is submitting his/her name as an applicant.

All internal applicants for a posted position will be considered on the basis of their qualifications and ability to perform the job successfully.  Internal candidates who are not selected will be notified by Human Resources.

Additional Information

If interested, go to www.usfoods.com to apply.

EOE Race/Color/Religion/Sex/National Origin/Protected Veteran/Disability Status

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Customer Service Rep – Int. with US Foods

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Position Title: Customer Service Rep – Int

Location (City, State): Memphis, TN

Department: Sales

Application Posting: April 16, 2014

Application Deadline: April 22, 2014

Requisition Number: 14002040

 

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES 

Provide superior customer service to internal and external customers.

Cross functional communication with Sales, Finance, Transportation, Operations and other support areas regarding specific customer requirements.

Demonstrate strong communication skills and the ability to interact with customers, Sales and Brokers/Vendors regarding order placement, samples, special orders, billing, credits, Will Call, etc.

Answer customer calls in a polite, positive and professional manner.

Strong problem solving skills to resolve all customer complaints and bring desired results.

Build strong partnerships with customers and Sales.

Investigate any billing discrepancies and resolve issues.

Team collaboration and strive to attain company goals with peers, management and other support areas.

Consistently works toward a high standard of accuracy and excellence.

Demonstrate enthusiasm and eagerness to exceed job expectations.

Ability to multi task and meet required deadlines.

Handle heavy phone and email communications.

Set priorities in daily job activities and work with little supervision.

Work closely with Transportation and Operations to achieve customer satisfaction.

Contact customers to announce promotions or other selling opportunities such as slow moving items, close-out items and/or special buys.

Provide internal vacation coverage for Sales and weekend coverage.

Participate in special projects or other assigned task directed by management.

 

KEY ATTRIBUTES OF SUCCESSFUL CANDIDATES

·         Self Starter

·         Positive Attitude

·         Results Oriented

·         Team Player

·         Strong Verbal and Written Communication Skills

·         Ability to Prioritize Daily Activities

·         Multi Task

·         Time Management Skills

·         Change Management Skills

·         ‘Can Do’ Attitude

·         Computer Skills

·         Professional

·         Flexible work schedule to work overtime if necessary

·         Detail oriented

·         Organized

 

QUALIFICATIONS 

Education/Training:  High School diploma or equivalent required; College degree preferred.

Related Experience:   At least three (3) years of previous customer service experience in a call center or escalation setting required; outside sales support experience preferred; foodservice/distribution experience preferred.

Knowledge/Skills/Abilities:  Strong computer skills / aptitudes in applications including, but not limited to, Microsoft Excel, Word, and Outlook; AS400 or SAP order entry system a plus; type 45+ wpm; 7,500+ kspm calculator; strong verbal communication and interpersonal skills; strong problem resolution ability required; candidate must have a solid customer service orientation, with ability to professionally and effectively influence/persuade customers to purchase products: must also be able to process multiple issues simultaneously, driving them to successful resolution.

Eligibility for Application – Internal Applicants

All regular full-time employees must meet the criteria below to be eligible to apply for posted openings.

1.       Have a satisfactory (no current performance improvement plan) performance record;

2.       Have a satisfactory (no current disciplinary action) attendance record;

3.       Possess the advertised minimum qualifications for the job opening;

4.       Possess continuous Company service as noted:

  • Exempt – employed in current position a minimum of 12 months
  • Non-exempt & hourly – employed in current position a minimum of 6 months
  • If applying for Driver in Training Program, employee must meet minimum requirement of 1 year experience as a Selector

Eligible employees who wish to apply for a posted position must attach a signed Manager Evaluation Form with his/her application in Taleo by the Closing Date specified on the job posting. The signed Manager Evaluation Form acknowledges the manager’s awareness that the employee is submitting his/her name as an applicant.

All internal applicants for a posted position will be considered on the basis of their qualifications and ability to perform the job successfully. Internal candidates who are not selected will be notified by Human Resources.

 

Additional Information

Internal Associates: If interested, go to www.usfoods.com to apply.

EOE/AA EMPLOYER

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